Survey Advise

It can be confusing. There are other survey sites that do what we do, which is to inform you of survey opportunities. Because these other survey sites know about surveys that we do not, we suggest that you register with them, even though they are, technically, a competitor.

What if I don't want any phone calls?

The best way to not receive a phone call is to leave the phone number field blank on any survey, including ours. If the survey won't let you proceed without the phone number field filled in, I suggest you abandon that survey. If you give your phone number, you can probably count on getting a phone call at some point.

What if I only want cash surveys?

Yes, there are real surveys that pay cash. The trouble is, how do you make sure your name bubbles to the top when the researchers are putting together a panel? The answer is to have your name in as many databases as possible. It's a numbers game that takes time, work, persistence, patience and a dose of good humor. Good luck!

Should I download survey software?

The subject of survey downloads such as the one required by Permission Research, Opinion Square, Nielsen Net Ratings and others is a controversial topic among our members. In the end, we decided the best thing was to provide the links to such surveys, but not to require them to recieve the $10 payout. You are in the company of many fine survey-takers when you say you will not perform software downloads from a research company.

How many surveys can I expect?

The quantity of surveys depends on many factors that you cannot control, such as age, gender, where you live, and so on. The best way to ensure the maximum number of opportunities is to register at as many survey research panels as possible. We will try to keep you informed as opportunities become available.

What if I don't want to give out the information they're asking?

Market researchers love information, because it helps them get the best results. But you should never give out information that you do not feel comfortable giving.

How do I get a free, survey email address?

We recommend you have a separate email account for your surveys. Fortunately, there are plenty of free email services. We recommend Yahoo. Go to:

https://login.yahoo.com/config/mail

How do I get paid?

Surveys pay in different ways. Some pay cash to your paypal account, as we do. Others have you earn points, which you can redeem for products or cash.

How do I cut and paste?

To cut and paste, place your mouse at the upper left corner of the text you want to copy. Left-click. While holding down the left button drag your mouse to the lower right corner of the text you want to copy. Release the button. Now right click. A menu appears. Choose "Copy." Now go to your document. Place the curser where you want to paste. Right click. Select "paste." The confirmation will appear.

Do I have to buy things?

In our opinion, you should not buy anything just to complete a survey and earn a reward. However, many members do buy things that they would have wanted anyway, thereby earning a reward they would not have otherwise received. In the end, it's up to you.

What if I have no credit card?

You do not need a credit card to do online surveys. If a survey is asking for credit card information, then WATCH OUT, it is probably trying to sell you something.

What if the survey won't take my postal code?

Not all surveys are valid for all people. For example, a California college may not be interested in the education preferences of a New Englander. It is possible that this survey is not available in your postal code.

How do I reduce the amount of SPAM?

We all have that problem. You may be surprised, but the unsubscribe links in their emails do indeed work. Be sure to unsubscribe from the link for the main email list, NOT just the particular advertisement they are sending at that time.

What if I don't want to get a PayPal account?

Some people feel as you do about PayPal. You need PayPal to receive cash rewards from some surveys, but you don't need to use PayPal to do all surveys. There are plenty of great surveys that reward you in other ways, like gift cards, prizes and free samples.

I'm not from USA, Canada, UK or Australia. What do I do?

It's true that there are fewer survey opportunities for your country, but there are some, which are listed on the international page of The Survey Pro:

http://www.thesurveypro.com/international.htm

Opportunities for surveys do come up for your country, and when they do, we try to send out an email immediately. So be sure to watch for email alerts about new surveys.

Is this a scam?

We are a free service that tries to inform survey-takers about potential survey opportunities. Some survey-takers have a great experience, others, frankly, do not and give up. All we can promise is that we will do our best to keep you informed about what is happening in the "survey space." The rest is up to you. Good luck, and remember to have fun!

How do I get free advise?

Simply click on the I NEED HELP link on any page on our website. A live operator will respond within 48 hours.

How do I subscribe for free?

Our free subscription form is located in the upper left hand corner of every page on our website.

How do I unsubscribe?

Every email from us contains a link at the bottom to change your personal information or unsubscribe. Just click on this link. The change takes effect immediately.

Why don't you have a phone number?

We do not have a phone support capability. The email ticketing system you are using now enables us to serve our members. Please feel free to use it at any time.

Are you a member of the BBB?

No. It's expensive. But membership is not required to have a clean record with the BBB, and you will find that we are committed to resolving all reasonable complaints against Survey Pro.

What if the link redirects to a different site?

If the link takes you to a different page, that probably means you are not eligible for this survey, and we are redirecting you to a survey that is available in your area, and which may be of interest.

Did you sell my email address?

Absolutely not. Unfortunately, some survey sites you'll be dealing with do not have the same scruples. For this reason, we strongly recommend that you obtain a free yahoo or hotmail email address for your survey work.